nklr - kawasaki parts support...

[ktmh53@aol.com]

I sent an order into Fred. I have not heard from him. Is he OK? Kurt Thomas NAS PAX River, MD [Non-text portions of this message have been removed]

[CLARKE,MARC (A-FtCollins,ex1)]

This would be why Fred Hink and his Arrowhead Motorsports operation has won all my parts and after-market KLR650 business and my local Kawasaki dealer has lost it. Fred repeatedly stocks what I order and then puts my order on my doorstep in two days. My local dealer repeatedly has a part available for me to come pick up in about two weeks. Even I can figure that one out. -- Marc, KLR650 A12 ----Original Message-----

>From: RM >Cc: DSN_klr650@yahoogroups.com> >Subject: [DSN_klr650] NKLR - Kawasaki parts support... >Date: Monday, April 29, 2002 21:36 > >(I hereby declare NKLR) > >On Mon, 29 Apr 2002, Gord Mounce wrote: > >>The parts in stock are there because there is a sales history of these >>parts -- they have proven over time that they move. The fact is, the >>parts guy at the dealership gets yelled at all day long because the

part

>>they absolutely `should' have isn't in stock. > >This is precisely why dealers like Arrowhead Motorsports are so highly >valued by the rider community. The formula is fairly simple. > >* Find a bike with a cult-like following. > >* Determine that nobody else is catering to this particular crowd. > >* Learn all you can about this bike and its "issues." Harness the power >of the Internet and its discussion forums. > >* Stock OEM parts accordingly. > >* Be able to say "16 tooth front sprocket for a KLR? I have those. How >many do you need" when nobody else on the planet would ever think of >stocking them because they'd sit on the shelf for years. > >* Profit (no need to steal underpants). > >What gets me is why dealers don't do this more often. > >RM