--- In DSN_klr650@y..., JANickols@a... wrote: > Dear KLR Listers: > > I read with interest the tale about the ruined swingarm and the dealer's > story about the uninsured mechanic. No insurance, subcontractor, etc., poor > baloney. The dealer is liable for the work of his mechanic. > > There are two easy remedies. First of all, fix the friggin' swing arm with > new or used parts and bring it back to normal. Keep track of all of the > expenses. > > Remedy One: Send a bill and a demand to the dealer ask him to pay for the > fix. No threats or nasty words, please. Write a long thoughtful letter > outlining your complaint, steps taken and any conversations you have had with > the dealer or mechanic. > > Remedy Two: If number one fails, complain to Kawasaki of North America. Ask > them to intervene. Please help, etc. Keep a list of names and phone numbers. > No nasty words or threats. Send them a thoughtful letter and copy of the > first letter to the dealer. > > Gentle, thoughtful and considerate language will usually carry the day in > this kind of rhubarb. Cursing, insulting language and threats to sue are not > helpful. Tenacity rules in this kind of problem. Don't give up. You will > eventually meet someone with the sense to accommodate a complaint and create > a fix of some sort. If the dealer's a bozo, Kawasaki is probably aware of it > and will take steps to cure your beef and assure it doesn't occur in the > future. People get away with bad conduct only when no one stands up to them. > > Good luck to the guy with bum swing arm. > > John > '86 KLR 600 B-2 > > > [Non-text portions of this message have been removed]
carb rejett with supertrapp question
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kawasaki complaints / swingarm nklr
Hi John, it was a Honda dealer that did the dirty deed.
Thanks
CA Stu
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kawasaki complaints / swingarm nklr
Whether it was a Honda or a Kawasaki dealer doesn't make any difference. You brought the bike into the dealer, the dealer wrote up the work order (I assume), and the dealer is responsible for what happened. He has no business turning you over to the "sub-contracted" mechanic. You didn't make a deal with the mechanic, you made it with the dealer (I assume). The dealer owes you much better than what he gave you. If the mechanic's at fault, that's between the dealer and the mechanic - unless you gave the mechanic specific instructions that he followed that in turn screwed up the job. Stu, I think you're being too nice. Richard in Tucson 94 KLR650 86 VFR750> Hi John, it was a Honda dealer that did the dirty deed. > Thanks > CA Stu
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kawasaki complaints / swingarm nklr
--- In DSN_klr650@y..., "Richard Ohnstad" wrote:
---SNIP--- Stu, I think you're being too nice.> > > > Hi John, it was a Honda dealer that did the dirty deed. > > Thanks > > CA Stu >
Aw Shucks... CA STu ;-)> > Richard in Tucson > 94 KLR650 > 86 VFR750
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carb rejett with supertrapp question
--- In DSN_klr650@y..., "Kurt Simpson" wrote:
the> > Just rode the KLR today after my dealer installed a K&N Jet kit > > ($90.00 labor). The pipe is running 12 discs and is the ISD Quiet > > Series. The bike really does have more noticable power but for
got> > 1st time in its 1 year 2000 mile life I noticed something once I
it> > out in the boonies. On trailing throttle, or when at high speed I > > release the throttle "suddenly", the bike craps out BIG TIME. When
almost> > 1st happened today, I thought it was going to quit running &
NO> > panicked. I was miles from nowhere. > > I spent a few minutes calming down, verified my cell phone had
on> > signal & resigned myself to dying in the desert with only 4 beers
the> > me. Low & behold, I finally realized that if I just 'EASED" off
stock.> > throttle every time, all was OK. Is this "normal? Never did it
emerged. I> > Now that I know what to expect and am back home (yes I AM a coward > > till I find out!), I wonder if this is just the way this bike is > > supposed to behave with jetting? > > no, either it isn't jetted properly or some unrelated problem has
figure> would remove 4 discs and put in a smaller jet (you should be able to
I think> out what jet he used by which ones are left over)...I'm guessing but
Ok! Got the bike back from my dealer AGAIN today. Thanks for all who gave me help, ESPECIALLY Kurt Simpson. The info you e mailed me was dead bang on and guess what, the list of parts you provided me with (the kit parts), were also magically found and returned to me along with my stock stuff. If you hadn't told me exactly what it included, I would have never seen it again even though I requested my old parts before AND after work was done. Thanks again. They took out the 150 & dropped to a 140 jet as well as completely changing the air mixture from what the directions from K&N said to do. I only rode home about 6 miles and the differance seems remarkable. Will know next sunday or monday when I head to the desert again. Will take more beer this time....just in case. Mike> it is running way rich... > > Kurt
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kawasaki complaints / swingarm nklr
----- Original Message ----- From: To: DSN_klr650@yahoogroups.com> Sent: Thursday, June 14, 2001 4:58 PM Subject: [DSN_klr650] Re: Kawasaki Complaints / Swingarm NKLR > --- In DSN_klr650@y..., "Richard Ohnstad" wrote: > > > > > > > Hi John, it was a Honda dealer that did the dirty deed. > > > Thanks > > > CA Stu > > > ---SNIP--- > Stu, I think you're being too nice. > > > > Richard in Tucson > > 94 KLR650 > > 86 VFR750 > > Aw Shucks... > > CA STu ;-) > You stay away from my sister. I just went out and stared at my rear wheel. I feel sorry for the mechanic's situation, but man, leaving that spacer out is a pretty dumb mistake, for a guy who gets paid to do it. I can't work out how he wouldn't have seen something was wrong, wouldn't it scrape almost straight away? I've done dumb things with my bike, but I don't charge for my work. Now if you were a service manager, and a mechanic you had in on contract made a screwup that basic and that costly, would you feel that the shop should take the hit? I think they are partly responsible - they hired the guy, didn't they? Rich Devil's aggregate
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