Roy,That is why I did not order this,because you were not the only one that had a problem with them! What did they do ship them out of their home to have animal hair all over it?
On Wednesday, February 10, 2016 12:23 PM, "ponyboy8844
ponyboy8844@comcast.net [B9Builders]" wrote:
Hi Bob! Yes I finally did get the book and extras but only because my credit card company put the heat on. That was one of the worst buying experiences I ever had. Also when I looked at the tote bag, it was covered in dog or cat hair! That late response you got is typical of what I was dealing with. I'll never do business with that company again. I don't care what they're offering! Thanks for checking up on me!
-Roy
-------- Original message --------
From: "Bob Darlington
rdarlington@gmail.com [B9Builders]"
Date: 02/10/2016 9:57 AM (GMT-07:00)
To: B9 Robots Builders Club
Subject: Re: [B9Builders] LIS Book
Roy, did you ever get a response? I *JUST* got this a few minutes ago. It's a reply on their Facebook page:
Lost - And Found- in Space Dear Bob and Tem, This is the elusive Deborah. Please tell me that you have received your items. I humbly apologize for the inadequate way I handled the shipping and customer service during the time you were trying to reach me. We have worked on improving everything related to our shipping. I will be horrified if you have still not received your purchases. Please write to me directly at
Deborah@Micropublishingmedia.com Last I checked everyone had received their items. I am not new to publishing but was new to Ecommerce. I can safely say I earned the name: "bubble headed booby- or Debbie the Bloop which was my childhood nickname." This is no reflection on Angela and Bill who thankfully allowed me to publish this awesome book. We will continue to get it right.
On Thu, Dec 31, 2015 at 8:15 PM, Bob Darlington wrote:
Yeah, and I posted about this issue Roy is having about an hour ago to that page. Hopefully they do something about it.
-Bob
On Thu, Dec 31, 2015 at 8:06 PM, David Reabe
dar19904@yahoo.com [B9Builders] wrote:
The have a Facebook page for Lost and Found in space!They have been advertising it! on there.
On Thursday, December 31, 2015 8:52 PM, "ponyboy8844
ponyboy8844@comcast.net [B9Builders]" wrote:
Hi Ken, I know the feeling. I lost $1,000 to Icons that I'll never see again. It was too late for me to make a dispute with them. Yes I wish there was a way I could write to Angela to let her know what's going on. They're probably losing sales if others are getting the same song and dance I'm getting from that company. -Roy
-------- Original message --------
From: "
acropolisuniversity@gmail.com [B9Builders]"
Date: 12/31/2015 6:27 PM (GMT-07:00)
To:
B9Builders@yahoogroups.com
Subject: Re: [B9Builders] LIS Book
Roy, that really sucks. Sounds like the same lame excuses ICONS always had when I hounded them for my J2 replica I'd paid them for many years back. Like you, I got my money back by having my credit card company take the money from their account after I finally realized they would never deliver after 90 days of waiting. I did finally get my book from Micro Publishing but I didn't order the extras. I know Angela would love to know about this problem as they seem to be her 'go to' publisher. Again, sorry about your experience.
--Ken
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